1) Handling Rejection: The ability to exhibit persistence and strong will in the face of objections.

2) Results Orientation: The ability to identify actions necessary to complete and obtain results.

3) Influencing Others: The ability to personally affect others' actions, decisions, opinions or thinking.

4) Goal Achievement: The overall ability to set, pursue and attain achievable goals, regardless of obstacles or circumstances.

5) Personal Accountability: The ability to be responsible for the consequences of one's own decisions, actions and results.

6) Persistence: The ability to remain motivated to accomplish goals in the face of adversity or obstacles.

7) Objective Listening: The ability to listen to many points of view without bias.

8) Empathetic Outlook: The ability to perceive and understand the feelings and attitudes of others.

9) Initiative: The ability to direct one's energies toward the completion of a goal without an external catalyst.

10) Emotional Control: The ability to maintain rational and objective actions when experiencing strong internal emotions.

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