Sales – First Impression

The first face-to-face interaction between a prospect and the salesperson, this step is designed to enable the salesperson to display her sincere interest in the prospect...to gain positive acceptance and to develop a sense of mutual respect and rapport. It is the first phase of face-to-face trust building and sets the face-to-face selling process in motion.

These aptitudes are the basis for measuring your salesperson’s existing skills and natural abilities in this area.

Attitude Toward Others - To what extent does Jane tend to maintain a positive, open and objective attitude toward others?

Relating to Others - The capacity to understand and relate to others when communicating with them.

Initiative - The compelling desire to get into the flow of work in order to accomplish the vision and complete the goal.

Sensitivity to Others - The capacity to understand and appreciate the value of other people with genuine concern for their needs, desires and feelings.

Prospecting • First Impression • Qualifying • Demonstrating • Influencing • Closing