Sales – Closing

The final phase is closing. This phase of the sale is asking the prospect to buy, dealing with objections, handling any necessary negotiation and completing the transaction to mutual satisfaction.

These aptitudes are the basis for measuring your salesperson’s existing skills and natural abilities in this area.

Self Confidence - The ability to develop and maintain an inner strength based upon the desire to succeed and a belief that one possesses the capabilities to succeed.

Personal Accountability - The ability to be responsible for the consequences of their own decisions and actions and not shift focus or blame on poor performance somewhere else or onto others.

Emotional Control - The ability to maintain a rational and objective demeanor when faced with a stressful or emotional situation, to act objectively, rather than impulsively and emotionally.

Attention to Detail - The ability to see and pay attention to details which are vital to successful selling.

Prospecting • First Impression • Qualifying • Demonstrating • Influencing • Closing